On Hold Music
Information
Here you can configure the Music On Hold files that will be played. You can configure various 'Classes' of Music on Hold, which are used in Queues. The idea behind that is your 'default' MOH is standard music, and your various queues can have different 'hold' music while they're waiting.
Uploading a file
Simply select 'browse' and pick a MP3 file on your system. Then click 'Upload'. It will appear in the list of MOH files below.