Outbound Routes

Information

Outgoing calls are sent over trunks as determined by the configuration of the Outbound Routing page. This is designed to be as flexible as possible, and allows for fall-through and multiple paths - eg, Least Cost Routing!

Adding a Route

Route Name

This is simply a descriptive name for the trunk, which will be shown on the right hand side of the screen.

Route Password

If this route is hit by a caller, and this is not empty, they will be prompted for a password. If they get the password incorrect, the call will be dropped, and will not try for a match on any further trunks.

Emergency Dialling

Settnig this means that this route is used for 'Emergency' calls. If you wish to have a different caller ID send for this call (eg, when you're dialling 000/911/999), turn this on. Any calls matching this dial pattern will use the Caller ID specified in Emergency CID rather than the usual Outbound CID in Extensions.

Dial Patterns

A Dial Pattern is a unique set of digits that will select this trunk. Enter one dial pattern per line.
Rules:

• X - matches any digit from 0-9
• Z - matches any digit form 1-9
• N -matches any digit from 2-9
• [1237-9] - matches any digit or letter in the brackets (in this example, 1,2,3,7,8,9)
• . - wildcard, matches one or more characters
• | - seperates a dialing prefix from the number (for example, 9|NXXXXXX would match when some dialed "95551234" but would only pass "5551234" to the trunks)

Examples

• 000
  • Only use this route if the user has dialled '000' exactly.
• 9|911
  • Only use this route if the user has dialled '9911', but take off the 9 before sending it to the trunk
• 0|.
  • Any number that starts with 0, use this route

Trunk Sequence

When this route is matched by the Dial pattern above, trunks are tried in the order listed here. Note that if you have a password protected trunk, and the caller gets the password wrong, it does not proceed to the next trunk. Make sure you click 'Add' after adding the trunk, and before you click 'Submit'.